Standing still

In an elevator, everyone travels at the same rate. There’s no option except to stand still.

Escalators are different. You can stand still. But if you want, you can continue to climb while the apparatus doubles your progress.

* * *

Some tools have a fixed pace while others multiply our efforts.

The important point is, we don’t need to have an elevator mentality when we’re in an escalator situation.

stephen
Being late

If people are expecting your arrival (or the arrival of a shipment) ... and you’re going to be late ... you usually have a choice: let them know you’ll be late, or just arrive late.

On-time arrival might be out of your control. Nothing you can do.

But communication — courtesy — is something you can control.

When someone is late, it’s a frustration. When someone is late and silent on the matter, it compounds the error.

Instead, do the uncomfortable thing and let them know before it happens.

stephen
If it’s an emergency ...

My son has been asking a lot of questions about the lines on roads. Broken versus solid. Yellow versus white. Single versus double.

As we reviewed the meaning of the various marks, he said, “But we could cross that line in an emergency, right?”

“In an emergency, yes. Of course.”

This brings up much larger questions, and they extend beyond driving. When do situations rise to “emergency level” and when do they merit breaking the rules?

  • Is getting to the hospital an emergency?

  • Is needing to pass a history exam an emergency?

  • Is running late for a soccer game an emergency?

  • Is wanting to buy a new smartphone an emergency?

  • Is the availability of a fresh-baked cronut an emergency?

When do we break the rules — the rules of law, as well as those we’ve set up for ourselves?

And it’s worth asking: does this situation call for breaking the rules, or do I just want to break the rules?

stephen
Good hosting

Being a good host has less to do with what you offer your guests, and more to do with how you give what you have to offer.

A warm smile. A welcoming spirit. A generous, “Please: what can get you to drink?”

However the kindness is expressed, good hosts are intentional and thoughtful.

The result? Easy conversation and natural connection … just as the host had planned.

stephen
Concentration

It’s not a good idea to spray paint or to create dust in a small, enclosed space; the concentration of fumes and particles is hazardous.

Outside, however, those same fumes and particles disperse quickly.

The ideas that we put into the world operate in a slightly different way.

Dispersion of a message is good, but concentration is better. Reaching a receptive audience in an impactful way ... that kind of concentration isn’t hazardous; it’s the goal, and it’s what makes change happen.

stephen
Completing projects

I’m near the finish line of a long-term cabinet project. As I bring the piece to completion, I’ve been thinking about the tension between unfinished and finished.

Unfinished work is full of potential. It has hope and promise. A work-in-progress still has the possibility of being flawless in its completed state.

Finished work, however, is finalized. Its strengths and weaknesses are frozen in time. The shortcomings will not be corrected.

Can fear of the imperfect keep us from bringing projects to a close? Maybe. But we can’t let that fear be the governor.

Perfect or imperfect, we have to ship. We have to complete projects. To let them live ... and let them be ... and move on to the next endeavor with confidence.

stephen
Selfless sacrifice

Our lives stem from the hard work of prior generations. In part, a reward for their grit.

Countless people made sacrifices — directly and indirectly — sacrifices that have given us life, freedom, and opportunity.

How do we live our lives in such a way that honors those selfless acts?

And now that we’re part of this long lineage, what will be our gift to the generations that follow?

stephen
Assumptions

When we don’t know the full story, it’s natural for us to fill in the blanks. This tends to happen a lot with casual acquaintances. We know a few things about a person and then we make a whole bunch of assumptions.

Over time, if we’re not careful, we might begin to conflate the two. That is, we’ll treat “what we know about a person” and “what we think we know about a person” as the same thing.

Two things we can do:

One, be conscious. Know the difference between things we’ve learned about someone … and narratives we’ve invented.

And two, be curious. Ask questions. Have a conversation. Actually get to know the person. Turns out, first-hand knowledge is a great way to keep assumptions in check.

stephen
Cheating

Once you allow yourself to cheat (perhaps because the circumstances are so challenging, and after all ... it’s just this once and you’re a good person and it’s not the biggest deal in the world and other people do it) the more likely it is that you’ll cheat again.

When you bring cheating into the equation — even just once — you’ve told yourself that it’s now an option. That in special situations, it’s something you can do.

But once you break that seal … the next time, the threshold will be lower. And then lower after that. Until it’s more of a regular thing than “just this once”.

Best to not start cheating.

Ever.

stephen
The passing lane

Recently, I was in the outside lane of a highway when the tractor trailer in front of me began to slow unexpectedly. As soon as this happened, cars behind me began moving into the inside lane to pass. As they did, I had no ability to move over. For a while, I was stuck behind the truck as other cars — from much farther back — were able to easily maneuver and pass.

This made me think. Sometimes, when you’re close to the front of the pack, you might be in situations where there’s limited mobility.

And during those times, it’s the people in the back who have flexibility and line of sight … and the ability to choose a more efficient path.

Being near the front can be good, but coming from behind can have its advantages too.

stephen
Getting ready

Before we go out — to an event, for instance — we spend time getting ready. Showering. Dressing. Grooming. We check the mirror. Maybe even ask someone, “How do I look?”

But for all the time we take to prepare our physical appearance, how much attention do we give to what’s happening on the inside? Preparing our attitude? Preparing our intention?

We consider, “Here’s how I want to look.”

Do we also consider, “Here’s how I want to engage,” or “Here’s how I want to be kind,” or “Here’s how I want to be fully present.”?

Getting ready isn’t just about how we plan to look. It’s also about how we plan to be.

stephen
Pick me up

You don’t need a cup of coffee; you need a conversation with a friend who believes in you.

When someone supports you ... when they have faith in your dreams ... when they want you to succeed ... it helps to light a fire. It adds to your internal flame. It reignites what has died down.

Feeling tired or unmotivated? Talk to someone who wants you to achieve your goals.

But watch out: you might just do something great afterwards.

stephen
Leaving notes

If you’re irritated, and about to leave a note in an attempt to change someone’s behavior ... it’s worth considering: is the person whose behavior I’m trying to change likely to be changed by a note?

If not, you might consider having a conversation instead.

Or … reconsidering whether it’s something you can just let go.

stephen
Try

Try.

Enter.

Register.

Submit.

Launch.

Post.

Publish.

Show.

Get out of your head and get to the business of actually trying. And failing. Or succeeding.

It’s not a win or lose situation. It’s just win: you’ll be moving forward and learning no matter what the outcome.

But hiding? Snuffing out your ambition? Ignoring the beautiful spark of “what if ...”?

That’s not for you.

So what are you waiting for?

stephen
Red flags

When a copywriter is soliciting new clients with a written message, it’s best if that text is perfect. Unquestionably perfect.

If there’s a grammatical error, that’s a red flag.

The same goes for many services. A pitch that demonstrates proficiency is critical.

The thing is, when people look at your work, they assume they’re looking at the best you can offer.

Make sure it is.

stephen
Which do you want more?

We can have both, but we’re not always good at managing “both” in ways that are effective.

I can lose weight and eat dessert every day.

I can finish reading this business book and dive into Facebook every night.

I can tidy the house and binge on Netflix every spare moment.

For each of these, it’s possible to have both, but the odds for success are not ideal.

More often, we’re faced with the question, “Which do I want more?” because we can’t reasonably have both.

stephen
Pulling it off

Pulling off a last-minute, all-out, improvisational sprint is worthy of acknowledgement. Sometimes even applause.

But if pell-mell efforts are a habit — if procrastination, a lack of planning, or a lack of vision are the reason for the scramble — then the accomplishment is much less admirable.

stephen
Acknowledging the delay

“I’m sorry. The kitchen is really busy, and your meals are taking a little longer than usual. Would you like some more bread in the meantime?”

It’s not the way the server worded it. It’s not even the explanation. It certainly wasn’t the offer of more bread. It’s that the delay was acknowledged. That’s what mattered, and that’s what added additional runway to everyone’s patience.

* * *

Sometimes we’re late. Behind schedule somehow, or slower than expected.

The thing to do is not to hide. Not to go radio-silent. Not to pretend all is well.

The thing to do — the professional thing to do — is to speak to it. Communicate. Inform.

The person waiting (the restaurant patron, the friend at the airport, the customer at the mailbox) ... that person will know when you’re late. Better to say something when you anticipate the delay ... and ease the tension with a bit of courtesy.

It works.

stephen
“We didn’t pick you.”

What happens when we don’t get picked?

Usually, we feel bad about ourselves. We experience self-doubt. We second-guess our worth.

None of that is useful, of course.

What’s quite important, however, is what happens after we don’t get picked.

It’s that transition where we decide to do amazing work anyway.

The moment when we pick ourselves ... like we’ve done before, and like we’ll do again.

After all, our lives aren’t about getting picked; they’re about the art we create. The changes we seek to make. The passions that drive us.

Getting picked never played the lead role.

stephen
The critical work

Are you doing the critical work? Or are you helping the people doing the critical work?

Either way, you have an important job to do.

But if you’re not in either group, maybe it’s time to reconsider what you're doing.

stephen