I was at a sporting event where a teenage athlete used obscene language and was promptly ejected from the game. The official acted without hesitation.
I looked. Sure enough, the venue’s rules and regulations were clear about player, fan, and staff conduct. Consequences were crystal, too.
What I appreciated about the experience was the clear establishment of a kind of culture. “This is what we expect. This is what’s OK. This is what’s unacceptable.”
That kind of clarity keeps everyone in sync. It also skips past the awkwardness of people quietly asking, “Is this allowed? Why isn’t someone doing something about this?”
Culture is about how we do things. It’s also about what we’ve decided we don’t do.