Before we can engage help

Why isn’t the autopilot feature working properly?

It could be that the pilot is still in his pajamas, eating breakfast.

Because there are times when it’s too early to ask the robots to take over.

Because the easy button is a shortcut that doesn’t always deliver satisfactory results.

Because even the best tools don’t necessarily eliminate the need for our participation.

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Automation can be a valuable option; it’s not typically step one.